【Lakehide Konan】 (hereinafter referred to as “the facility”) takes the protection of your personal information very seriously and manages it appropriately based on the following policy.
- acquisition of personal information
The facility may obtain the following information from customers.
- Contact information such as name, address, telephone number, and e-mail address
- Reservation information (dates of stay, number of guests, other special requests, etc.)
- Information necessary for payment (e.g., credit card information, bank account information, etc.)
- Other necessary information provided by the customer.
- purpose of use of personal information
Personal information obtained will be used within the scope of the following purposes.
- Confirmation and processing of reservations
- Communication with customers (reservation confirmation, changes, cancellations, etc.)
- Provision and improvement of services related to our facilities
- To fulfill our obligations under laws and regulations. 3.
- provision of personal information to third parties
We will not provide your personal information to third parties except in the following cases.
- When required by law
- When we have the consent of the customer
- When providing personal information to subcontractors (e.g., payment agents, mail delivery services, etc.) as necessary to provide services.
- security control of personal information
The facility will take appropriate security measures to protect customers’ personal information from unauthorized access, loss, falsification, leakage, etc. 5.
- cookies
Our website may use cookies to improve customer convenience. The information obtained by cookies does not identify any individual. You may refuse to accept cookies by setting your browser, but if you do so, you may not be able to use some of our services. 6.
- disclosure, correction, and deletion of personal information
Customers wishing to disclose, correct, or delete their own personal information held by the facility should contact us at the contact information below. We will respond promptly after appropriate verification procedures.
Changes to this Privacy Policy
The facility reserves the right to change this policy without notice. The revised policy will be effective upon posting on our website.
- contact information
If you have any questions regarding our privacy policy, please contact us at the following address.
【Address】 4814 Koiso, Funatsu, Konan-cho, Koriyama City, Fukushima Prefecture
【E-mail address】 info@lakehide-konan.com